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Service and Support

support   25 Years Expertise & Knowledge Support
Optomark has engaged in the Fiber-optic industry for more than 25 years. We not only provide our customers with products but also our best know-how and practical solutions to benefit your projects and business.
quality   Reliable Quality -- with rigidly Selected Manufacturers
Product reliability is Optomark's key concern. We work closely with top suppliers such as Oclaro and  II-VI Laser Enterprise. All our suppliers are selected by rigid standards, and regular on-site factory auditing is carried out to monitor and ensure product quality.
warranty   Extended Warranty -- Up to 3 years*
With our own labelled products providing good reliability, we are confident in providing an extended warranty of up to 3 years. We also provide life-long technical support for your purchase.
delivery   Fast delivery with adequate stock
We keep a full stock of regular parts which we can deliver within 24 hours by express delivery once your order is placed. In the EU, your delivery will arrive the next working day.
swap-up   Quick swap-up to maintain your system
In the case of any problems arising in your system, Optomark can provide a temporary swap-up until the real cause is found.

reduce   Reduce your storage cost
Don’t want to worry about the logistics and the storage? No problem, Optomark can take care of it for you. We can do ‘In-Time Delivery’ to deliver the right parts at the right time to the right place, saving you costs in logistics, storage and labour.
    * The extended warranty of 3 years applies to Optomark labelled, branded parts. Other branded parts carry their own warranty conditions.